What did you do well? Literally everything. All contacts have been timely and knowledgeable. The process was painless and seamless with both Erics and with Mark on the installation, which only took a day. Everyone was a pleasure to work with. Thanks guys!

Took the time to answer questions, follow through with what they say and quick efficient installation process

The sales and installation process was straightforward, well communicated, and executed on time.

From day one the crew were on the ball and helpful. Our system was complicated (3 Family conversion) and further complicated by Covid. Then City Inspector went on holiday, then National Grid!! But in the end a nice system Installed on budget with no surprises. Anytime.

Customer service! Everyone I spoke to was friendly, nice, approachable, not intimidating. Really made the experience very positive.

Great process management from paperwork to install and beyond. It was very easy to work with you.

The proposal is very simple. Sales pressure is very low. I felt like Newport Solar cared about the value to the customer. It was a very pleasant, normal experience.

I used to be a contractor, and am a homeowner, and I can tell you with absolute conviction that I have never worked with a company that takes as good care of its customers as Newport Solar has with us from day one.

We were very happy with the whole process, from initial quote to installation. The project manager and the engineers were all great and the installation process was very efficient and clean. Communication was great throughout. We would highly recommend Newport Solar, and in fact already have.

You’re a great company to work with keeping us informed along the way. When are time came for the install it was fast and neat and your men were very polite. You can use us for a reference any time. Thanks for a job well gone.

Gives all the information needed in order for the homeowner to be able to make a decision about what the benefits are.

When there is an issue, the company works hard to fix it. The project managers and other representatives of the company are also easy to contact for information and help.

Customer service! Everyone that we dealt with was knowledgeable and committed to their job and the company. From start to finish, everything went smoothly. It’s clear that Newport Solar employees are invested in what they do.

Local guys that really care, not commercial salesmen looking to make a quick buck.

Everyone is so knowledgeable about their area of expertise! Great experience working with the whole team on both of our projects!

I used to be a contractor, and am a homeowner, and I can tell you with absolute conviction that I have never worked with a company that takes as good care of it’s customers as Newport Solar has with us from day one.

All aspects of the project were handled very well, especially the help provided when severe weather delayed the final steps. Your people were extremely supportive and efficient on getting us in under the wire. The cost of our system will be more than offset by our reduced electric bills, and we are thrilled to play our part in reducing carbon footprints. I would recommend Newport Solar without hesitation.

The Newport Solar staff was customer oriented and highly motivated. This included all the various staff from initial assessment to final turn-on.

Communication especially from the sales team. Their knowledge sealed the deal for me!

…From the start this gave me a great deal of confidence in both the company and the product I was receiving, which have both completely lived up to my expectations. Having worked in the construction industry for decades, this has been one of the most stress-free and professional interactions.

I appreciated that you kept me informed throughout the entire process. The numbers were clear, as was the schedule and your team is top notch. Excellent service.

Communication from office to site teams is outstanding. Workmanship and teamwork is terrific. Follow through is a big plus too.

Customer service! Everyone I spoke to was friendly, nice, approachable, not intimidating. Really made the experience very positive.

I am so glad that Newport Solar was recommended to me! Your company is a highly professional, honest and hard-working group.

The entire staff was very clear in communicating what the process, timetable, and cost would be. They finished the job exactly on schedule and within budget.

Very good flow of information. I never felt like I was just the “next client”, it was very easy and quick to get answers to any questions, and I was always updated with any and all changes.

Stayed in close contact and let us know all along on the steps and decision points in this successful project and its progress. Much appreciated!

Everyone at Newport Solar, from the consultants to the installers to the electrician that made the final connection took the time to explain clearly what the plan was and how things were going. Very impressed!

Each individual fulfills his role well and all communicate effectively. This is a very professional organization with a sound product and installation team.

Customer service. Not being pushy, not “trying” to sell you, taking the time to find the right system, components, configuration, etc for YOU.

Down to earth personalities, friendly, engaging, non-stressed, no hype, consistent, honest, helpful, accommodating, reliable, and trustful.

All employees were quite knowledgeable and generous with information. Seemed to bend over backwards to be helpful with all aspects of our project. Kudos to Newport Solar.

Friendly service; kept me in the loop at each stage; took care of everything so I wasn’t chasing loans, permits, inspections, etc

I was impressed by the authenticity and friendliness of both your sales/info team and the guys who came and did the install. Just felt like I was dealing with my neighbors. The install job was also no muss no fuss.

Manage all the surrounding logistics of permits, national grid, inspections etc. And the actual install is great – problem solving all the idiosyncrasies of old houses!

Professional, responsive service. Reliable–shows up when they say they will, never have to worry that they won’t do what they promise. Great people!

Staying in touch so your customer knows when you’ll be there and what to expect.